Product
The parts that actually ship.
CanWeChat is a widget, an inbox, and three chat-app adapters — not a helpdesk suite.
Widget API
open, send, identify, page, events — queued until the script boots.
Visitor sessions
Anonymous tokens, identify, and page context without a login wall.
Shared inbox
Search, unread, close, reopen, and realtime reconnect.
Reply channels
Inbox, Slack, Discord, or Telegram — one active destination.
Webhook relay
HMAC-SHA256 events, retries, and delivery history.
Reminders & lock
One reminder per waiting message. Site keys bound to your domains.