Slack
A live chat widget that opens a Slack thread.
Visitors chat from your site. Each conversation becomes a thread in the Slack channel you choose. Reply there; the answer lands back in the same bubble. $19/month per site after a 3-day trial — no per-seat fee for every person who might answer.
One script tag, one active destination
Install with a snippet, connect a Slack app from the dashboard, and set Slack as the reply channel. CanWeChat still keeps a built-in inbox when you are offline Slack — but new visitor messages post to the channel you picked so the thread stays in one place.
Why teams pick Slack over a separate inbox
Support tools fail when the answer lives in a tab nobody has open. Slack is already where launch notes, incidents, and product questions land. CanWeChat treats Slack as a first-class destination — Discord and Telegram work the same way if that is your home base.
Compare before you commit
Need a full helpdesk? Look at suites. Need visitor → Slack → visitor? Start the trial, or read CanWeChat vs other chat products and the Slack docs.