For SaaS teams
Live chat for SaaS — without another helpdesk to live in.
Visitors ask from your marketing site or app. Your team answers from Slack, Discord, Telegram, or the CanWeChat inbox. One script tag, domain lock, and $19/month per site after a 3-day trial.
Built for product and support in the same channel
Most SaaS teams already watch a Slack or Discord channel for launches, bugs, and customers. CanWeChat routes each visitor conversation into one active destination so the person closest to the product can reply in-thread — no seat tax for every teammate who might answer.
Install in minutes, keep your stack
Paste a script tag, lock it to your domain, and open the bubble. Identify visitors from your app, fire page events, and push signed webhooks into your backend when you need CRM or billing hooks — without buying a full messaging suite.
When a suite is overkill
If you need knowledge bases, product tours, and a marketing cloud, buy a suite. If you need pricing-page questions answered by whoever is online in Slack, CanWeChat is the narrower product — see vs Intercom and the full compare table.