Alternatives
Intercom alternative for startups that just need chat.
Intercom is a full suite — seats, AI add-ons, heavy widgets. CanWeChat is the anti-bloat option: a ~12KB bubble, Slack replies, and a flat $19/mo bill US SMBs can actually predict.
Stop the enterprise tax
Per-seat pricing and AI resolution fees make sense when support is a department. They’re painful when you just need “answer the pricing-page question from Slack.” CanWeChat has zero seat fees.
Keep your site fast
Heavy chat widgets tank Lighthouse and mobile conversion. Ours is ~12KB and won’t break your site’s design. Built for Shopify, SaaS marketing sites, and lean teams.
Who should stay on Intercom
Stay if you need SLAs, a knowledge base, and outbound messaging in one vendor. Switch if your team already answers in Slack and you want the site bubble to meet them there — details on the Intercom compare page.