Alternatives
An Intercom alternative when you only need visitor chat.
Intercom is a support and marketing suite — seats, helpdesk, tours, campaigns. CanWeChat is narrower: a script-tag bubble, a shared inbox, and replies from Slack, Discord, or Telegram for $19/month per site.
What you keep, what you drop
You keep realtime visitor chat, teammate access without per-seat pricing, a documented widget API, and signed webhooks. You drop product tours, a marketing cloud, and the expectation that every agent lives inside a vendor messenger all day.
Pricing that matches a marketing-site bubble
CanWeChat is $19 after a 3-day trial — one site, not a seat ladder. Intercom’s per-seat suites make sense when support is a department. They are heavy when the job is “answer the pricing-page question from the product channel.”
Who should stay on Intercom
Stay if you need SLAs, a knowledge base, and outbound messaging in one vendor. Switch if your team already answers customers in Slack and you want the site bubble to meet them there — details on the Intercom compare page.