Slack setup without the maze

Most “Slack chat” products still want you to live in their inbox. CanWeChat treats Slack as a first-class reply destination: one workspace, one channel, one active destination at a time.

Create a Slack app, install it to your workspace, paste the bot token and signing secret, then set the channel ID. New visitor messages open a thread; replies with the right format come back to the widget.

If you already monitor a product channel all day, that is enough. Skip building a second place your team forgets to check.